Help

If you're unable to find an answer to your question below, please email us at contact@illknowitwheniseeit.com.

How can I pay for your rad goods?

At this time, we accept Visa, MasterCard + American Express. All prices are billed in Canadian dollars (even if you choose to see prices in another currency).

Do you charge tax?

Well, technically the government does but yeah, we collect on their behalf. For Canadian orders, we charge the GST/HST rate of the province the order is shipping to. For BC orders, PST is also charged.

What's your refund + exchange policy?

We want our goods to be top notch so we check it over + package it with care. ALL SALES ARE FINAL unless what you received is incorrect or damaged. Please contact us within 7 days of receiving so we can make arrangements for a replacement or issue a refund.

Can I buy your goods in stores?

Shopping online is easy peasy but supporting a local shop is bad ass too. Our goods are carried in stores all across Canada + you can find them listed on our stockists page. Not every store carries our full line so better to call ahead.

I'm a store! Do you do wholesale?

Fo sho! Shoot us an email at contact@illknowitwheniseeit.com + we'll send you a catalogue + other deets.